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FINLEARN respects your privacy and is committed to protecting the personal information of everyone who uses our platform. This Privacy Notice explains how FINLEARN collects, uses, stores, and shares personal data when you access our website, courses, live sessions, written content, community features, or other services.
By using FINLEARN, you acknowledge that you have read and understood the practices described in this Privacy Notice.
This Privacy Notice applies to information collected through the FINLEARN website, mobile experiences, learning platform, and related services (collectively referred to as the "Platform"). Your use of the Platform is also governed by our Terms of Use.
FINLEARN operates as an educational platform that provides structured learning experiences through recorded courses, live sessions, offline learning opportunities, and written resources created by educators and authors. As part of providing these services, FINLEARN may collect and process personal data from users. In most situations, FINLEARN acts as the data controller for the personal data collected through the Platform, meaning we determine how and why the information is used.
This Privacy Notice applies to the personal data we collect when you create an account, enroll in courses, join live sessions, participate in discussions, read articles, subscribe to newsletters, or communicate with us through the Platform. Some areas of the Platform may be accessed without providing personal data, but many services require information that helps us identify you and provide the services requested.
Personal data refers to any information that identifies or can reasonably be linked to an individual. Examples include name, email address, device information, or activity on the Platform.
Personal Data We collect
FINLEARN may collect personal data directly from you, automatically through your use of the Platform, or from trusted third parties.
When you create an account or interact with the Platform, we may collect information such as your name, email address, phone number, profile details, and login credentials. If you enroll in courses, participate in live sessions, or interact with learning materials, we may collect information about your course progress, learning activity, preferences, and engagement with content.
When you contact our support team, respond to surveys, or communicate with us through forms, chats, or emails, we may collect the content of those communications. If you apply to become an educator or author on FINLEARN, we may collect professional information, background details, or other materials you voluntarily provide.
In addition, FINLEARN may automatically collect technical information when you use the Platform. This may include IP address, browser type, device type, operating system, pages visited, links clicked, and session activity. This information helps us understand how the Platform is used and allows us to improve performance and usability.
We may also receive information from third parties such as payment processors, analytics providers, referral systems, or partner organizations that connect users to FINLEARN.
How We Use Personal Data
FINLEARN uses personal data to operate and improve the Platform. This includes creating and managing user accounts, providing access to courses and learning materials, enabling live sessions and events, and delivering the services requested by users.
We may also use personal data to personalize learning recommendations, communicate with users about updates or new programs, respond to support requests, and maintain the security and reliability of the Platform. In certain circumstances, we may use data to analyze platform usage trends and improve educational offerings, product features, and overall user experience.
Where permitted by law, FINLEARN may send users communications about new courses, platform updates, or promotional offers. Users may opt out of marketing communications at any time.
Use of AI and Automated Tools
FINLEARN may use automated systems or artificial intelligence technologies to enhance platform features and improve learning experiences. These technologies may support functions such as content recommendations, translation, moderation of discussions, analytics, or automated feedback tools.
AI tools may also assist in improving platform performance, analyzing user engagement patterns, or supporting customer service interactions. FINLEARN aims to use such technologies responsibly and with appropriate safeguards.
How We Share Personal Data
FINLEARN may share personal data with trusted service providers who assist in operating the Platform, including hosting services, analytics providers, communication tools, and payment processors. These providers are only given access to the information necessary to perform their services.
In certain cases, limited personal data may be shared with educators, authors, or content partners who provide courses or learning materials through the Platform. This sharing may be necessary for course administration, participation tracking, or program improvement.
FINLEARN may also disclose personal data if required by law, legal process, or government authorities. In addition, personal data may be transferred in connection with a merger, acquisition, or business restructuring involving FINLEARN.
FINLEARN does not sell personal data to third parties.
Retention of Personal Data
FINLEARN retains personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary depending on the type of data and the purpose for which it was collected.
When personal data is no longer required for legitimate business or legal purposes, it will be deleted or anonymized where feasible.
Security of Personal Data
FINLEARN uses reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures are designed to maintain the security and confidentiality of user information.
However, because no internet-based system is completely secure, FINLEARN cannot guarantee absolute protection of personal data. Users are responsible for maintaining the confidentiality of their account credentials.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include requesting access to your data, correcting inaccurate information, requesting deletion of your account data, or limiting certain uses of your information.
Users may also request a copy of their personal data or choose to opt out of certain communications. Requests related to personal data can be submitted by contacting FINLEARN using the contact information provided below.
External Links
The FINLEARN platform may include links to third-party websites or services that operate independently from us. FINLEARN is not responsible for the privacy practices of these external websites, and users are encouraged to review the privacy policies of those sites.
Children's Privacy
FINLEARN does not knowingly collect personal data from children under the age of 13. If we become aware that personal data from a child under 13 has been collected without appropriate consent, we will take steps to remove such information from our systems.
Changes to this Privacy Notice
FINLEARN may update this Privacy Notice periodically to reflect changes in legal requirements, technology, or platform practices. When updates are made, the revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions, concerns, or requests related to this Privacy Notice or our data practices, please contact us at:
Email: [email protected]
Support: [email protected]
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